PLEASE MAKE SURE THAT pfsupport@rogers.com is not set as Junk mail or Blocked.  We will try to assist you, if our mail is bounced, you are regretfully on your own!


 

Will I loose all my data when I purchase or upgrade?

No, The installer should not write overtop of the configuration files during the upgrade process, even when uninstalling, the data folders are not deleted by Auto 3in1. 

DISCLAIMER

The installer is provided by Microsoft, Pocketfleet can not be responsible for unexpected behavior, therefore You should backup your data regularly and before an upgrade as a precaution.  Pocketfleet is not responsible for any data loss regardless of the cause, it is up to you to keep records of your entries in the form of receipts and printed exports as well as regular backups.  We have added backup routines and made every reasonable effort to assist you in backing up your data.

For Auto 3in1

If you are nervous about loosing data, copy all of the files in the desktop folder C:\Program Files\Pocketfleet\Auto 3in1\Data\ to a floppy or CD and/or copy all of the files in the Pocket PC folder My Documents\3in1 Files to an SD or CF card.  (Copy not move)  This will put a copy of your data out of the reach of any accidental deletion.
in the event that the data is accidentally erased by the upgrade process, you can then copy the files back thus restoring your old setup and data.

in the unlikely event that the data is erased by the upgrade process, you can then copy it back

If you need assistance, don't uninstall and try again, contact PFSupport@rogers.com and we will be happy to guide you through to data recovery.

For PF-LottoSP

The past draws data is contained in a file named after the lottery, if you re-enter a previous lottery name exactly as it was before, with the same settings, the data should recover.

If you re-enter using different settings, you should delete the data file and start again

Example, the data file for "Super 7" is "Super 7.dat" located in the install folder listed under the configuration menu.