I Followed all of the directions and still can not synchronize?
Please contact pfsupport@rogers.com and include the name and version of your software. For Auto 3in1 Desktop users, please include the following log files
C:\Auto3in1.log and C:\Auto3in1.archive
also be aware that firewalls can cause sync problems, Active sync uses TCP protocols just like the internet to synchronize data. Firewalls block this traffic. If this happens, you will need to go into the firewall software settings and allow Active Sync to have access to the Pocket PC.
The following firewall programs have been known to cause problems.
- Sygate Personal Firewall
- TrendMicro PC-Cillin Internet Security
- Norton personal Firewall
- Zone Alarm security suite
- McAfee personal firewall
- Windows XP firewall
If all of the settings appear correct, and you still can not sync. Read this article from Microsoft regarding fire wall blocks for information on how to resolve the issue.
