PLEASE MAKE SURE THAT pfsupport@rogers.com is not set as Junk mail or Blocked.  We will try to assist you, if our mail is bounced, you are regretfully on your own!


 

Why do the keys keep changing?
 
Ans: To combat Piracy
 
We have to change the security protocols on each feature change.  Software pirates take keys that were issued or they hack into the code and bypass the keys to avoid supporting the developer of the software.  This not only reduces revenue and causes prices to increase, it may, in some cases cause developers to discontinue titles that are no longer selling due to pirated versions resulting in pirates having older out-dated software,
 
With each new feature change, the key also changes.  We have a free 12month upgrade policy however you will have to get a new key from Pocketfleet support and provide your transaction ID if it can not be located by our support staff.
 
If your Keys are found on a Pirate Site your key will be flagged as invalid and you may loose support or future upgrades so please keep your key confidential.
 
If you are outside the 12 months, there is a special reduced upgrade price available where you bought the first version.